Testimonials

We value customer feedback. Many of our reviews have been verified by KLAS (US Healthcare IT ranking of vendors), and we have consistently been rated well above average for Real-Time Location System hardware by healthcare providers.


  • "My general assessment would be that the hardware is very reliable. It is extremely rare that we have any problems with the hardware breaking or not functioning, and when I do reach out to my tech people, they say that they don't have any problems."

    Manager, February 2023

  • “We are able to just plug the product in, and it works. It works behind the scenes, so end users really don't do anything with it. Our technical people never complain about the product either.”

    Manager, February 2023

  • "Sonitor's support people have always been very good with turnaround times. We had an issue with our TagID devices at one point, and we received a lot of help from the vendor to fix that issue."

    Manager, January 2023

  • "Sonitor’s technology has worked well. Patients need to be able to communicate with their caregivers when they have issues, and a system that facilitates such communication is a dime a dozen. We chose the product because it was important to us to shift our strategy to an enterprise-hosted environment."

    Director, January 2023

  • “We do a lot of creative things with Sonitor. They are well organized, and in healthcare, we don't see that a lot. Sonitor runs a true project with a start date and end date and meets those expectations. Sonitor is always coming up with new ways to do things.”

    CISO, January 2022

  • “We have had Sonitor Sense for years without any problems. It works, and the company is easy to work with. They are a good partner.”

    Manager, January 2022

  • "Sonitor Sense’s biggest strength is that it works as advertised. The vendor knows what they are doing and has good technical support. The original implementation had no problems. I have not had to use the support team since things were implemented."

    Physician, December 2022

  • "The coverage and accuracy of the product are very good. Some systems aren't able to specifically pinpoint where an associate or an asset is, but Sonitor Sense does that very well."

    Director, October 2022